South Africa

The University of Toronto will offer one course in South Africa.  This course is worth one full-year credit and is contingent on adequate enrolment.

RSM395Y0 Special Topics: Inclusive Consulting with Micro-Enterprises

The course has two main objectives: 1) to develop an understanding of one of the increasingly important emerging national economies, i.e. South Africa, which continues to face and address important social and economic challenges, and 2) to demonstrate the vitality of the socioeconomic innovations in the townships by consulting with micro-entrepreneurs there. Students, in small teams, will learn by working collaboratively on consulting engagements with their micro-entrepreneur. Students will work with a local consulting firm, Reciprocity, which has experience working with other North American universities. Prior to starting the engagements, students will learn about the work context as well as about consulting processes and techniques. The students' performance will be assessed through written journals, course contribution, a take-home exam, and the consulting engagement reports. The program will not only ground the students' content knowledge but will provide the opportunity to develop transferable skills in analysis and consulting. Not eligible for CR/NCR option.

Prerequisites: none

BR = None
Draft RSM395Y Course Outline

Field Trips

Students will participate in seminars and lectures before beginning a consulting mission with a micro-entrepreneur in the townships of Cape Town. Excursions in Cape Town include visits to the historic city centre and District Six Museum, Table Mountain and Robben Island (where Nelson Mandela was imprisoned) and a day trip to the Cape of Good Hope Nature Reserve. To conclude the program, students will review the personal impact of the learning journey on their understanding of, and appreciation for, working in the bottom of the pyramid.


Ann Armstrong, PhD, has had a long connection with the Rotman School of Management, both as a student and faculty member. Her PhD is in organizational behaviour. Ann has particular interest in change management and sustainability. Her research focuses on social enterprises as agents of change. She publishes on a broad range of topics from creativity in teaching to social return on investment. Ann is also the co-author of several texts and has been recognized for her teaching. Since 2015, Ann and her U of T students have partnered with Reciprocity to work with numerous township micro-enterprises in Cape Town.

Course Outline